Data We Collect and Why We Use It
When you open an account, we collect the details you provide — your name, contact information and the mobile wallet number you use for bKash, Nagad or Rocket deposits and withdrawals. We also record transaction references tied to those wallet payments so we can verify funds,
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resolve disputes and keep your account balance accurate. During your session, we collect device identifiers, browser type and log data to detect unusual access patterns and keep your account secure. Cookies help us remember your session state and language preference — they do not store your
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wallet PIN or payment credentials. We do not collect more than we need. Payment data tied to bKash or Nagad transactions is used only for processing and fraud checks, never shared with advertisers. We retain account data for as long as your account is active and
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for a reasonable period after closure, as required for financial record-keeping. Where local law in Bangladesh or the eligible region you access from sets a different retention rule, that rule applies. You have the right to ask what data we hold and to request corrections at
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any time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.